FAQ [ back to home ]


Which credit cards do you accept?

Visa, Mastercard and Discover/Novus cards are accepted, as well as debit cards which bear the Visa or Mastercard logo. Regretfully, American Express is not accepted.

Can I cancel my order?

Yes, you can, as long as the item has not been received by the vendor or shipped. If the order has already been sent to the vendor we will attempt to cancel the order, but cannot guarantee that the cancellation will be possible.

I canceled my order but have not received my credit yet? How long do credits take?

We submit all requests for credits within 24 hours of receipt; however, it may take 7-10 business days for you to receive your credit. You should see this on your next credit card statement or the following one, depending on where you are in your billing cycle.